Ami Kappers Arnhem Schuytgraaf

I am not the type of person to complain. However, I feel the need to address this. I booked an appointment today, for a simple wash, dry and straightening. I understand that I may not speak dutch, however it should not interfere with the quality of service. You don’t need to speak a certain language to get your hair washed, dried and straightened. Starting with the wash, the hairdresser was not washing my hair properly. At no point did I even feel hands scrubbing thoroughly through my hair. I even addressed this to her that I have a lot of hair and to wash it properly which she acknowledged. The hairdresser lightly washed my hair, it did not even feel washed. After this, I was quite calm and was like, maybe this will get better. The hairdressers than began to dry my hair with the blowdryer. A few minutes later, I see that she unplugs the blowdryer and takes out the hair straightener. I was in shock. My hair was extremely still wet. As we all know, a hair straightener should not be used on wet hair. I told this to the hairdresser and she even noticed my hair was still wet and proceeded to use the hairdryer again. I explained to her to use the brush and to divide my hair into sections so that she could dry my hair efficiently and effectively. Now, I should not be telling a hairdresser how to do basics. I had dedicated a fair amount of time explaining how to dry and do my hair. I told her that you can’t fast track styling someones hair, especially when they have a lot of it. Approximately 45 minutes later, my hair was still being dried.. if this was done correctly, with the hair dryer and the brush, it would not of taken this long. Bare in mind, I was still in shock that she was going to straighten my hair whilst it was so wet. I had to stop her. I was then charged €44 for this. I told them that, for this, in London which is a more expensive city do not charge this for a wash and style. £45 you get a wash, blow dry, straighten and a hair cut. They even had the audacity to say that they are not charging me for “drying”my hair. They are charging for the wash and the use of a hair straightener. They said that they charge based on amount of hair and time taken too. Bare in mind, I spent more of my time lecturing how to dry my hair. I also got told that because of corona virus, they have raised their prices. I can appreciate this, however, my wages don’t go up due to this. I think €44 for a wash and style is a bit of a push. I came here three years ago, I was happy with the service, where someone did my amazingly. Charged €30 for it which is reasonable for a wash and style, considering the amount of hair I have.

A wonderful hair salon. Friendly, professional hairdressers. Works great by appointment (you can book online, works great 😁👍) take the time for you. I enjoy going there with great pleasure. Add a delicious cup of cappuccino and you will go home with a good haircut according to your wishes and your day will be perfect again! …